Question 1

What is the cost for services?

Accepted Answer

We offer an array of services to meet every need and since your home and your preferences are one of a kind, we'll customize a plan tailored to your expectation.  Cost of services is based your personal requirements. After an initial visit and consultation we will generate a proposal for you.

Question 2

Do I have an assigned house manager?

Accepted Answer

At Reserve Access Hawaii, we work as a team however your home will have an assigned Operations Manager to oversee the details.

Question 3

Would you manage my short term vacation rental?

Accepted Answer

Vacation Rentals and Short Term Rental Management are not currently being offered at this time.

Question 4

Would you consider a concierge service only package?

Accepted Answer

We are well connected professionals, some are former Concierge and Les clefs d'or members, we pride ourselves in providing exclusive best in class service to our homeowners. We are not offering personal concierge service Ala carte at this time.

Question 5

Will you work with my current staff and vendors?

Accepted Answer

We will absolutely work with your current staff and vendors.  Ensuring a high level of excellence is our goal, therefore we will communicate and manage your expectations with finesse.

Question 6

Will I get updates on project status and house progress?

Accepted Answer

You decide how much information and how often you'd like to hear from us.  We develop processes where you can access information such as completed tasks, real time itinerary, project status, walk through reports and more.  If you prefer we can also have it delivered to your inbox daily or weekly.

RAH is not taking new clients at this time.

RESERVE ACCESS HAWAII

Frequently Asked Questions